Privacy Policy
Introduction
Welcome to Voryo.com. Voryo (“Voryo”, “we”, “us”, or “our”) provides self-administered EMDR therapy via bilateral stimulation tools and an AI-based chatbot. Our commitment to safeguarding your personal information is paramount, and this Privacy Policy outlines how we collect, store, use, and share information from users of our website and services.
This Privacy Policy applies to both individual users and institutional users (e.g., governmental entities, non-profit organizations, companies) who have access to the Service.
Scope of the Policy
This policy covers the personal information collected from users of Voryo.com’s AI-based EMDR therapy and bilateral stimulation services. The service offered is a self-administered tool for emotional well-being support and does not provide medical advice or substitute professional mental health treatment. Our service is available to users aged 18 and above, with special terms for users between 13 and 18 as noted in our Terms of Service.
Information Collection and Use
Voryo collects limited personal information to provide and improve our self-administered EMDR therapy service. The types of information we collect include:
Information You Provide
Personal Details: When you register, we may collect your first and last name, gender, email, and age.
Conversation Data: We store and retain the content of your conversations with our AI-based chatbot to personalize your experience, enhance chatbot effectiveness, and improve service quality.
Form Submissions: When you fill out forms, provide feedback, or answer questionnaires on Voryo, we collect and store the information you submit.
Information Collected by Third-Party Platforms
Platforms we use for site functionality may collect certain technical information, such as your browser type, operating system, IP address, and other data necessary for site functionality and security.
Information Provided by Institutions
If the service we provide to you is paid, partly or in full, by an institution (e.g., an employer or organization), we may receive additional information based on what the institution provides to enable and facilitate your access. This could include contact information or other information that the institution chooses to share with us.
Information Collected Automatically
In addition to the information you provide, Voryo may automatically collect certain data to enhance site functionality, security, and user experience. This can include technical information such as your device type, browser type, operating system, IP address, and information about your interactions with the website. This information helps us improve our services and protect the platform from misuse.
Cookies and Tracking Technologies
Voryo may use cookies and similar tracking technologies to optimize your experience on our website. Cookies are small text files placed on your device to help us remember your preferences, keep you logged in, and analyze website traffic. We may also use Google Analytics or similar platforms to gain insights into user interactions with our site, allowing us to better understand usage patterns and enhance our services.
You may manage or disable cookies through your browser settings, though doing so may affect the functionality of certain features. By continuing to use our site, you consent to our use of cookies and Google Analytics in accordance with this policy.
How We Use Your Data
We use the information collected from users to deliver, enhance, and maintain our self-administered EMDR therapy service. This includes:
Account Management and Service Delivery
We use your data to set up your account, recognize you as a user, and provide personalized guidance through our AI-based EMDR sessions.
Service Analytics and Improvements
User data may be used to understand service usage and improve the AI chatbot’s functionality. This may include analyzing usage patterns and evaluating the chatbot’s effectiveness.
Conversation data may be reviewed for quality assurance, quality improvement, statistics, training, and development purposes.
Communication and Notifications
We may send you notifications or updates regarding your subscription status, service reminders, or therapy sessions to enhance your experience and keep you informed.
Research and Development
We may utilize usage statistics and user data to study user interactions, therapy outcomes, or other aspects of service use, aiding in the ongoing development and refinement of our tools.
Data Sharing
Voryo may share your data with trusted third-party service providers who assist in delivering, analyzing, and improving our services, and perform tasks such as email delivery, analytics, or payment processing.
If your access is sponsored by an institution, we may share usage statistics or progress reports with that institution to support their oversight of your use of the service.
Legal and Safety Disclosures
We may disclose your data as required by law or to protect the safety of our users and our platform. This could include complying with legal processes, enforcing our Terms of Service, or responding to emergencies.
International Data Transfers
To provide our services effectively, Voryo may transfer your data across borders as necessary. This means that your data may be stored or processed in countries outside your own.
Data Access and Deletion
If you would like to access, update, or delete your data, please contact us at contact@voryo.com, and we will assist you with your request.
Policy Updates and Contact Information
We may update this Privacy Policy periodically. By continuing to use our services after any changes to the policy, you agree to the updated terms. A link to our updated Privacy Policy is available at the bottom of our homepage.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Thank you.